Resume

Intelligence & Data Analyst, Global Security Operations

News Corp

Los Angeles, CA

• Rebuilt the GSOC's executive reporting framework, integrating operational, travel, incident, and communication data into a 13-page KPI report used by leadership to evaluate performance, identify trends, and guide operational decision-making.
• Standardized data collection and metric calculation methodologies by redesigning reporting processes and implementing automated validation workflows, improving executive reporting accuracy, consistency, and reliability.
• Designed interactive Tableau dashboards and geospatial visualizations enabling stakeholders to monitor global travel activity, geopolitical developments, and regional risk trends.
• Conducted recurring and ad hoc analyses of travel, operational, and geopolitical data, including strike frequency trends, protest activity clusters, and regional risk patterns, informing traveler guidance and operational planning.
• Developed custom reporting methodologies and analytical solutions to address evolving business requirements, supporting strategic initiatives and external insurance reporting.

Program Coordinator; Client Care Technician

Lightfully Behavioral Health

Los Angeles, CA

Program Coordinator (June 2022 – August 2024); Client Care Technician (November 2021 – June 2022)

• Designed standardized workflows for client admissions, discharges, and documentation, creating SOPs, checklists, and tracking systems that improved process consistency, reduced administrative delays, and supported insurance and billing operations.
• Managed high-volume operational data in Google Sheets, implementing validation and standardized entry procedures to improve accuracy and consistency across shared tracking systems.
• Increased weekly clinical assessment completion by 38% by redesigning workflow processes, implementing structured task delegation, and improving accountability across operational staff.
• Coordinated cross-functional operations across clinical, financial, insurance, and administrative teams, supporting client transitions, attendance reporting, scheduling, and program documentation.
• Served as a key operational partner to program leadership, developing training resources and workflow guidance to support staff onboarding and daily operations.

Neuroscience Research Consultant

Istanbul, Turkey

• Synthesized evidence-based neuroscience and psychology research to develop product and design recommendations for a startup exploring virtual reality applications for flight anxiety reduction.

Learning Assistant, Human Neuropsychology Laboratory; Research Assistant, Knowlton Laboratory

University of California, Los Angeles (UCLA)

Learning Assistant (March 2021 – September 2021); Research Assistant (March 2021 – November 2021)

• Guided undergraduate students through experimental design, statistical analysis, and data visualization using Excel, JASP, and SPSS, helping students interpret analytical findings and communicate research results across three academic quarters.
• Conducted psychological stress-response research using the Trier Social Stress Test, collecting, validating, and organizing experimental data to support statistical analysis, research reporting, and interpretation of study findings.